Terms & Conditions

Pricing and details
Meteoratrip reserves the right to add, withdraw, substitute and/or vary advertised routes, prices and departure times for any of its itineraries without notice. However, reasonable effort will be made to maintain arrangements as advertised.
All prices provided are on a per person basis unless otherwise mentioned and include local taxes.
The total price includes the services which are listed in each tour.
If in doubt whether something is included in the price of the Experience, please inquire.

Personal Insurance and Safety
We do not include personal insurance. We advise our customers to purchase individually their own travel insurance and clarify what it may covers in the case of trips abroad.

Meteoratrip will not be liable for the personal safety of participants, or for the safety of personal items, nor for unforeseen events and incidents that Meteoratrip cannot control, prevent or avoid, including (but not limited to) accidents, thefts and illnesses during the tour. Each participant shall be fully responsible for his/her personal health, medical needs and safety.

All participants to Meteoratrip could show us the confirmation email at least, during the departure of our tours.

During a tour all participants should obey the directions and instructions of the tour guide.

Punctuality
Participants should adhere to the starting time as indicated on their voucher. If a Participant is late, Meteoratrip will consider this as a no-show, and his participation to the tour will be cancelled and no refund will be provided.

Photographs taken during the tours
All Participants acknowledge and agree that Meteoratrip is expressly authorised to take photographs of them during the tours and utilize photographs for the purpose of advertising including but not limited to being displayed on website: meteoratrip.com.

Photographs remain copyright to Meteoratrip and may only be used or reproduced by Participants for private or domestic purposes and must not be used for any commercial purpose, without Meteoratrip’s written permission.

Booking and Terms of Payment
Participants are responsible for providing accurate information during the booking process. To confirm a booking, the full cost of the tour must be paid in advance at the time of booking. Accepted means of payment are online via Credit Card, Debit Card or Bank Transfer.

Upon successful completion of payment, customers will receive confirmation and voucher via email. This document must be saved as proof of purchase and be presented on the day of the tour.

Customers are advised to check the details of the booking and should notify immediately Meteoratrip in case of any errors.

Cancellation Policy

Cancellation 2 days prior to scheduled tour or activity 50% refund
Cancellation 24 hours prior to scheduled tour or activity: No refund
No show: No refund
If Meteoratrip need to cancel a tour or an activity, any payments will be fully refunded.

Tours require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip and fully refund affected customers. However, we do our best not to change the normal operation of meteoratrip.

Conditions of Use

As a condition of your use of this website, you warrant that:

You are at least 18 years of age
You possess the legal authority to create a binding legal obligation
You will use this website in accordance with these Terms
All information supplied by you on this website is true, and accurate

Use License
You may view, download for caching purposes only, and print pages from the website for personal, non-commercial transitory use only in connection with your permitted use of the website and for the sole purpose of performing the functions intended to be performed when using the website features.

You are not allowed to edit, copy, distribute, transmit, reproduce, copy, publish, transfer, or otherwise exploit the material on this website for any commercial purpose.